Frequently asked questions


Course literature / reading lists

Where can I buy/loan my course literature?

Where can I find an overview of my course literature?

The course literature can be found below each course description available under the study model in each programme of study

Course literature is also linked to the course room in Canvas.

Diplomas and student records

Can I have electronic access to my diploma or transcript?

By logging onto the Diploma Portal you can retrieve your results from all higher Norwegian education, in addition to confirmation of your degree. From here you can also share your results with your employer and create your own PDF of your transcript. You can also order a transcript from StudentWeb. Login is done with BankID.

I've lost my diploma, can I get a new one?

In the event of your diploma is lost or damaged, you may in special cases apply to obtain a duplicate diploma, cf. Section 12-1 (5) of the Regulations relating to Studies and Examinations at Nord University. It will be marked duplicate. Documentation of the loss or damage is required, e.g. copy of the police report if it has been stolen, or confirmation from the insurance company in the event of fire or water damage. A fee will be charged for the duplicate. 

In cases where a duplicate cannot be granted, you can get a confirmation of the degree earned together with a transcript. See otherwise the Diploma Portal, where degrees that have been earned are confirmed electronically.

When can I expect the result of my exam?

The entire university endeavours to make examination results available within the examination result deadline. The faculties have a deadline of 12:00 on the same day to submit examination results. We post examination results continuously, but no later than 15:00. If the examination result is not posted on the examination result deadline, please contact the lecturer or the programme coordinator concerned at the faculty.

When will I receive my diploma?

The diploma is issued automatically once you have completed your degree and all results are entered into our system (examination result). Make sure StudentWeb has your correct address because diplomas are sent to your address in the Population Register.

Why isn't the title of my thesis on my diploma or transcript?

You are personally responsible for entering the title of your bachelor's and master's theses within the specified deadline. While we try our best to uncover omissions, we can't guarantee that you will get the title on your diploma if you haven't entered the title yourself.

Examinations

How do I know I am registered for the exam?

Once you have completed the semester registration in Studentweb within the deadline given in the academic calendar, you will be registered for all ordinary exams that are in your individual education plan during the semester in question. Nevertheless, check Studentweb, under "Aktive emner/Active courses" to make sure this is the case. You are personally responsible for being registered both for classes and assessment (registered for the exam). 

I'm registered for an exam I nevertheless do not want to sit, what do I do?

You can withdraw from the assessment in Studentweb, under "Aktive emner/Active courses", up to 14 days before the day of the exam. If you do this, you will not use an examination attempt. Registration for this exam in a different semester must then be done manually within the deadline given in the academic calendar, in the same way as when registering for the re-sit examination.

What aids can I bring to the exam?

A list of permitted examination aids shall be specified in the course description and be listed in the examination question paper. Bilingual dictionaries are permitted unless otherwise stipulated in the course description. The course description will state whether a permitted aid can be incorporated.

What do I do if I'm sick and can't sit an exam?

If you're too ill to sit an exam, a doctor's certificate (not sick leave form) must be sent to servicetorget@nord.no within seven days from the day of the examination. Mark the e-mail with your student number, study location and the exam in question.

What do I have to do if I've previously been ill or have failed the exam and want to resit the exam?

You have to manually register for the exam in Studentweb, under "Aktive emner/Active courses", within the deadline given in the academic calendar.

What do I need to bring to the exam?

Identification such as a bank card, driving licence or student ID (the student ID app is not approved as an exam ID) and writing materials. It is also advisable to bring a good packed lunch and a beverage.

Please note! Mobile phones and smartwatches are not allowed!

Where do I find the time and place for a written school exam?

Go to Studentweb and "Aktive emner/Active courses". Click on the course in which you going to have an exam, and then click "Vurdering/Assessment".

Housing and welfare

How do I apply for housing?

It’s a good idea to apply for housing at Studentinord as early as possible and preferably BEFORE your application for admission to Nord University has been accepted. You are not bound by this housing offer even if you are not admitted.

See also "Frequently asked questions concerning housing" at Studentinord.

What does a student welfare organisation do?

The purpose of a student welfare organisation is to attend to the needs of students beyond the classroom by providing services ranging from housing to food service, gyms, health care, kindergartens, equipment for activities and much more. 

See more on the website of our student welfare organisation, Studentinord.

IT Help and printing

How can I use the printers on campus?

See information about how to fill up your account and how to use print here.

How do I change my password?

You can change your password and user profile in the self-service portal.

See the IT Help pages for more information about passwords.

How do I connect to wi-fi?

Students and staff use the wireless network 'Eduroam'.

You must activate your user account to access free wi-fi on campus. Go to "self-service portal" > select "activate user account" and follow further instructions in the portal. 

After you activate your user account, you will have access to Eduroam.

Your username is your student e-mail: studentnumber@student.nord.no

Your password is what you entered while activating your user account.

See the IT Help pages for more information about wi-fi.

How do I download Office 365?

As a student at Nord University, you have direct access through your browser to the Office 365 online service or Office Online on the university's PCs, your own PC, Mac, tablet and smartphone. The service includes Outlook (e-mail, calendar, and contacts), Office Online (Word, Excel, PowerPoint, Lync/Skype for Business etc.), and OneDrive with 1 TB of storage. Documents you create can be saved directly in the "cloud" (OneDrive) and can be easily shared with fellow students.

Download Office 365 here

For questions about Username or User ID during installation, please use: 
• studentnummer@student.nord.no

See the installation guide. (Norwegian only)

Lectures, sessions and class timetables

How can I reserve a group room?

As a student, you can reserve group rooms in TimeEdit’s room reservation system.

How do I add the timetable to my own calendar?

How to subscribe to the schedule for your own calendar:

1. 

2. 

3. 

Paste the link into your calendar type. 

How do I search in the timetable?

How to search in the schedule:


1. 

You can search for different objects, e.g. Class, and choose your year. If you click on the class, it will be moved to

"Mine valg/My selections" and you can choose:

2. 

You can choose between two types of displays:

 

Row schedule:

3. 

Graphical schedule:

4. 


Where can I find information about teaching sessions?

You will find most of the information about session dates for session-based programmes under the programme description on your programme of study.
If you cannot find the information you are looking for there, you may want to check either:

Overview page for session plans (Norwegian only)

Information under the programme of study posted on your programme of study page.

Information posted in Canvas (you can access it when you are registered as a student with us)

Where can I find my class timetable?

You can find your timetable in TimeEdit. Here you can look up the schedule for courses, classes and staff. 

After you approve your individual education plan in Studentweb, and log on your student schedule you will see your individual schedule the next business day.

Some groups (classes) and courses (activities) are divided into smaller groups; you can then search by class or activity.

You can look up a schedule that includes all your class hours. You can search for a person (student/teacher), tuition (class/course/activity), rooms or a combination thereof.

Source reference: APA Style

How do I distinguish between different sources written by the same author published the same year?

(Author, Year+letter)
(Madsen, 2006a)
(Madsen, 2006b)

How do I refer to multiple sources in the same parentheses?

Put a semicolon between sources when you have multiple sources in a parentheses:
(Fuentes, 2011; Morrison, 2012)

Tips in EndNote: 
Put the pointer in the parentheses with the reference you want to add to a source and insert one or more references from EndNote.

How do I refer to sources of different authors with the same last name?

When referring to sources by different authors with the same last name in the running text, you should include initials.
(A. A. Author's Surname, year)
J. P. Olsen (2014) disagrees with A. L. Olsen (2013) ...

What do I do when I can't find an author?

If no personal author is specified, the organisation is considered the author. This is common for web pages and reports. 
(Statistics Norway, n.d.)

If the organisation has a long name, and you know you are going to refer to the source many times, you can use a short form. The first time you refer to the organisation in the text, enter the short form in square brackets, after the name, as follows:

(Norwegian Organisation for Asylum Seekers [NOAS], 2000).
In following mentions, just use the short form, as follows: (NOAS, 2000). The short form should be a widely used abbreviation familiar to readers. Organisation names must be written in full in the reference list.

Tips in EndNote:
Type the name of the organisation in the "Author" field. Remember to put a comma after the name of organisations if it consists of multiple words – e.g.: Statistics Norway,


Abbreviation of name of organisation:

In Word, place your pointer in the parentheses with the reference you want to edit and click "Edit & Manage Citations" in the EndNote tab.

Select “Exclude author” under “Formatting” and enter “Name of organisation [Abbreviation], ” in the “Prefix” field – e.g. “Norwegian Organisation for Asylum Seekers [NOAS], ”  Remember to put a space right after the comma.

What do I do when I can't find the year (date), location of publisher, or page numbers?

No year (date)


In a source where the year (date) is not specified, "n.d." is used in the parentheses:


(Directorate of Education, n.d.)


No place of publication

In a source where the place of publication is not specified, the abbreviation n.p. is used in the reference list.

Arnesen, I. (2018). Den lille boka. n.p.: Publisher.


No page number(s) given

If page numbers are missing, you can list paragraphs, chapters, or sections. Paragraph, chapter or section is then placed at the end of the parentheses, after the year, if any:

(White Paper No. 12, 2002-2003, Chap. 4.3.1)

(Personal Data Act, Section 18)


Tips in EndNote:

No year (date): Type n.d. in the "Year" field

No page number(s) given: In Word, place your pointer in the short reference in the text you want to edit and click "Edit & Manage Citations" in the EndNote tab. Enter paragraph, chapter, or section in the "Pages" field.

What is the difference between a direct and indirect quote?

Indirect quote / Summary/ Paraphrase 
In the text, you reproduce the contents of the source in your own words, i.e. you reformulate the original text. This is called an indirect quote or summary. Make sure not to distort the meaning of the original source when you do a rewrite. When you use an indirect quote, the author's last name and year must be given. There are slightly different practices when it comes to page numbers. You should provide page numbers unless otherwise specified or the subject teacher has other wishes.
(Dalland, 2013, p. 39) or (Dalland, 2013)

Quote
In running text you can quote your source verbatim, i.e. use a transcript. This is called a direct quote. When using direct quotes, the author, year and page the text is taken from are given:
(Erikson, 2010, p. 76)

Less than 40 words
The quotation is to be written as part of the running text in double quotation marks, with the reference in parentheses: "When we quote a text and not only refer, we must, according to the APA system, always specify which page the quote is on" (Erikson, 2010, p. 76).

More than 40 words
The quotation is set up as a separate paragraph without quotation marks. The paragraph should have a wider left margin:

By using a kindergartner's concept of cheating and "pretend" the authors get across what they mean by presence:

Be present – you cannot cheat with your presence. To cheat with your presence means that you are only "pretend" present, and we who work in kindergartens know that "pretend" is a place found only in the imagination. (...) your employees will see through you immediately. (Nakling & Vavik, 2010, p. 83)

If part of a quote is omitted, use an ellipsis (...) to indicate where text is omitted.

Tips in EndNote:

Insert page numbers: In Word, place your pointer in the short reference in the text you want to edit and click "Edit & Manage Citations" in the EndNote tab. Enter page numbers in the "Pages" field.

Which year should I choose?

Books
You are to refer to the edition or translation that you have used. Information on the edition is on the front pages of the book. If you are unsure, you can also search the book in Oria and select "Details". Do not state the printing year.

Web pages

To find the year and date look for when the page was last updated.