FAQ – frequently asked questions

Get answers to questions that are important to you as a student.

Housing and welfare

  • The purpose of a student welfare organisation is to attend to the needs of students beyond the classroom by providing services ranging from housing to food service, gyms, health care, kindergartens, equipment for activities and much more. 

    See more on the website of our student welfare organisation, Studentinord.

  • It’s a good idea to apply for housing at Studentinord as early as possible and preferably BEFORE your application for admission to Nord University has been accepted. You are not bound by this housing offer even if you are not admitted.

Examinations

  • If you are sick or have other valid reasons for absence, you must submit a self-certification of absence form no later than two weeks after the examination took place. More information about illness and absence.

  • You have to manually register for the exam in Studentweb, under "Active courses", within the deadline given in the academic calendar.

    More information about re-sitting examinations

  • A list of permitted examination aids shall be specified in the course description and be listed in the examination question paper. The course description will state whether a permitted aid can be incorporated.

    More information about permitted aids for on-site examinations

  • Once you have completed the semester registration in Studentweb within the deadline given in the academic calendar, you will be registered for all ordinary exams that are in your individual education plan during the semester in question. Nevertheless, check Studentweb, under "Active courses" to make sure this is the case.

    It is your responsibility to ensure you are registered both for classes and assessment (registered for the exam). 

  • Go to Studentweb and "Upcoming events".

    You can also see this under "Active courses". Click on the appropriate course, and choose Assessment.

  • If you know in advance that you will not sit the exam, you may withdraw from the exam no later than two weeks before the examinations date or deadline for submission. If you withdraw before the deadline, you avoid using an exam attempt. Please note that you will not be given access to a new exam, unless there are other students. The next exam attempt will therefore be the next ordinary exam. 

    How to withdraw: Go to Studentweb and "Active courses". Click on the appropriate course, and choose Withdraw.

  • A candidate number is unique for each exam. It ensures the candidate’s anonymity. It is not the same as your student number.

    You can find the candidate number in StudentWeb under "Active Courses", by clicking the arrow for each assessment.

  • We try our best to make examination results available within 3pm on day of the deadline. We post examination results continuously.

    If the examination result is not posted on the examination result deadline, please contact the lecturer or the programme coordinator concerned at the faculty.

Lectures, sessions and class timetables

  • Overview page for session plans (Norwegian only)

    Information under the programme of study posted on your programme of study page.

    Information posted in Canvas (you can access it when you are registered as a student with us)

    You will find most of the information about session dates for session-based programmes under the programme description on your programme of study.
    If you cannot find the information you are looking for there, you may want to check either:

  • You can find your timetable in TimeEdit. Here you can look up the schedule for courses, classes and staff. 

    After you approve your individual education plan in Studentweb, and log on your student schedule you will see your individual schedule the next business day.

    Some groups (classes) and courses (activities) are divided into smaller groups; you can then search by class or activity.

    You can look up a schedule that includes all your class hours. You can search for a person (student/teacher), tuition (class/course/activity), rooms or a combination thereof.

  • As a student, you can reserve group rooms in TimeEdit’s room reservation system.

  • How to subscribe to the schedule for your own calendar:

    1. 

    2. 

    3. 

    Paste the link into your calendar type. 

  • How to search in the schedule:

    1. 

    You can search for different objects, e.g. Class, and choose your year. If you click on the class, it will be moved to

    "Mine valg/My selections" and you can choose:

    2. 

    You can choose between two types of displays:

    Row schedule:

    3. 

    Graphical schedule:

    4. 

Course literature / reading lists

    • You can purchase a lot of the literature (books and compendia) in our bookstores.
    • The University Library has a limited number of copies in its collection, for day-loans.
    • Books and journal articles can be found by searching Oria, the library's discovery system.
    • You will find general information about finding academic literature on the university library's website.
    • You may be able to find used books in student Facebook groups. 
  • The course literature can be found below each course description available under the study model in each programme of study.

    Course literature is also linked to the course room in Canvas.

Semester registration for international students

Diplomas and student records

  • By logging on to the Diploma Registry you can retrieve your results from all higher Norwegian education, in addition to confirmation of your degree. From here you can also share your results with your employer and create your own pdf of your transcript.

    However, the Diploma Registry is only available for students with a Norwegian Digital ID. All international students will automatically receive a paper diploma.

    You can also order a Transcript of Records from Studentweb. If you have a Norwegian digital ID, this is accesible to you even after you have finished your studies at Nord. If you have left the country and need a transcript of records, send an e-mail to your study adviser or eksamen@nord.no.

  • The thesis title must be registered in Studentweb.

    You are responsible for entering the thesis title in both Norwegian and English for your bachelor's and master's thesis by the submission deadline for the thesis.

    Read the procedure here

  • If your paper diploma is lost or damaged, you may in special cases apply to obtain a duplicate diploma.

    See more information about duplicates here

  • The diploma is issued automatically once you have completed your degree and all results are entered into our system. It will be digitally available in the Diploma Registry. International students will in addition receive a paper diploma. If you are an international student, the diploma will be sent to your registered home address as shown in Studentweb.

    Find more information about diplomas here

  • You can find your digital Diploma in the Diploma Registry

  • Contact your Study counselor.

IT Help and printing

  • You can change your password and user profile in the Self-Service Portal.

    See the IT Helpdesk pages for more information about passwords.

  • Students and staff use the wireless network 'Eduroam'.

    You must activate your user account to access free Wi-Fi on campus. Go to the Self-Service Portal and follow the instructions. 

    After you activate your user account, you will have access to Eduroam.

    Your username is your student e-mail: studentnumber@student.nord.no

    Your password is what you created when you activated your account.

    See the IT Helpdesk pages for more information about Wi-Fi.

  • See the IT Helpdesk pages for information on how you can get Microsoft 365 and download the Office suite.

  • See the New Student pages for information on how to get a card.

  • See information about how to fill up your account, and how to print, on the IT Helpdesk pages.

  • See "How can I set up two-factor authentication?" and "Change my authentication options" in the Nord-help portal. (Login required.)

Source reference: APA Style

  • (Author, Year+letter)
    (Madsen, 2006a)
    (Madsen, 2006b)

  • Put a semicolon between sources when you have multiple sources in a parentheses:

    (Fuentes, 2011; Morrison, 2012)

    Tips in EndNote: 
    Put the pointer in the parentheses with the reference you want to add to a source and insert one or more references from EndNote.

  • When referring to sources by different authors with the same last name in the running text, you should include initials.
    (A. A. Author's Surname, year)
    J. P. Olsen (2014) disagrees with A. L. Olsen (2013) ...

  • If no personal author is specified, the organisation is considered the author. This is common for web pages and reports. 
    (Statistics Norway, n.d.)

    If the organisation has a long name, and you know you are going to refer to the source many times, you can use a short form. The first time you refer to the organisation in the text, enter the short form in square brackets, after the name, as follows:

    (Norwegian Organisation for Asylum Seekers [NOAS], 2000).
    In following mentions, just use the short form, as follows: (NOAS, 2000). The short form should be a widely used abbreviation familiar to readers. Organisation names must be written in full in the reference list.

    Tips in EndNote:
    Type the name of the organisation in the "Author" field. Remember to put a comma after the name of organisations if it consists of multiple words – e.g.: Statistics Norway,


    Abbreviation of name of organisation:

    In Word, place your pointer in the parentheses with the reference you want to edit and click "Edit & Manage Citations" in the EndNote tab.

    Select “Exclude author” under “Formatting” and enter “Name of organisation [Abbreviation], ” in the “Prefix” field – e.g. “Norwegian Organisation for Asylum Seekers [NOAS], ”  Remember to put a space right after the comma.

  • No year (date)

    In a source where the year (date) is not specified, "n.d." is used in the parentheses:

    (Directorate of Education, n.d.)

    No place of publication

    In a source where the place of publication is not specified, the abbreviation n.p. is used in the reference list.

    Arnesen, I. (2018). Den lille boka. n.p.: Publisher.

    No page number(s) given

    If page numbers are missing, you can list paragraphs, chapters, or sections. Paragraph, chapter or section is then placed at the end of the parentheses, after the year, if any:

    (White Paper No. 12, 2002-2003, Chap. 4.3.1)

    (Personal Data Act, Section 18)

    Tips in EndNote:

    No year (date): Type n.d. in the "Year" field

    No page number(s) given: In Word, place your pointer in the short reference in the text you want to edit and click "Edit & Manage Citations" in the EndNote tab. Enter paragraph, chapter, or section in the "Pages" field.

  • Indirect quote / Summary/ Paraphrase 
    In the text, you reproduce the contents of the source in your own words, i.e. you reformulate the original text. This is called an indirect quote or summary. Make sure not to distort the meaning of the original source when you do a rewrite. When you use an indirect quote, the author's last name and year must be given. There are slightly different practices when it comes to page numbers. You should provide page numbers unless otherwise specified or the subject teacher has other wishes.
    (Dalland, 2013, p. 39) or (Dalland, 2013)

    Quote
    In running text you can quote your source verbatim, i.e. use a transcript. This is called a direct quote. When using direct quotes, the author, year and page the text is taken from are given:
    (Erikson, 2010, p. 76)

    Less than 40 words
    The quotation is to be written as part of the running text in double quotation marks, with the reference in parentheses: "When we quote a text and not only refer, we must, according to the APA system, always specify which page the quote is on" (Erikson, 2010, p. 76).

    More than 40 words
    The quotation is set up as a separate paragraph without quotation marks. The paragraph should have a wider left margin:

    By using a kindergartner's concept of cheating and "pretend" the authors get across what they mean by presence:

    Be present – you cannot cheat with your presence. To cheat with your presence means that you are only "pretend" present, and we who work in kindergartens know that "pretend" is a place found only in the imagination. (...) your employees will see through you immediately. (Nakling & Vavik, 2010, p. 83)

    If part of a quote is omitted, use an ellipsis (...) to indicate where text is omitted.

    Tips in EndNote:

    Insert page numbers: In Word, place your pointer in the short reference in the text you want to edit and click "Edit & Manage Citations" in the EndNote tab. Enter page numbers in the "Pages" field.

  • Books

    You are to refer to the edition or translation that you have used. Information on the edition is on the front pages of the book. If you are unsure, you can also search the book in Oria and select "Details". Do not state the printing year.


    Web pages

    To find the year and date look for when the page was last updated.