Frequently asked questions
How can I change my access PIN code?
This information can now be found at help.nord.no (student/employee login)
How can I change my password?
This information can now be found at
help.nord.no (student/employee login)
What is Feide and how do I use it?
This information can now be found at
help.nord.no (student/employee login)
What is the proper use of Nord University's computer equipment?
How does two-factor authentication 0365 work?
This information can now be found at
help.nord.no (student login)
What happens after graduation?
This information can now be found at
help.nord.no (student login)
How do I get virus protection?
This information can now be found at
help.nord.no (student login)
How do I activate my user account?
You must activate your student account in the Self Service Portal to gain access to IT services at the university. You will need your student number which is included in your welcome letter. You will only have access to activate an account if you have accepted an offer of admission from Nord University. You must activate your student account in the self-service portal to gain access to IT services at the university. It takes up to two hours from your account being activated the first time, until it is available.
Use
pc/mac and go to the
Self Service Portal.
You can not complete the activation with a mobile/tablet.
My account is locked! What do I do?
Your account will be locked if you repeatedly type the wrong password, or if the password is expired. If your account has been locked, please use the
Self service portal, and choose
Forgotten password.