Anastasiya Henk

Førsteamanuensis

Handelshøgskolen

E-post

anastasiya.henk@nord.no

Telefon

+47 75 51 78 72

Mobil

Studiested

Bodø

Kontor

Bodø, Hovedbygning 2015

2021

Is AI ready to become a state servant? A case study of an intelligent chatbot implementation in a Scandinavian Public Service 2021, Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS): Volum 54 s. 5515-5525 Henk, Anastasiya; Nilssen, Frode

2019

Navigating through institutional complexity: adoption of a process view in functional organizations 2019, Business Process Management Journal: Henk, Anastasiya; Fallmyr, Terje

2018

Measurement Challenges of Supply Chain Performance in Complex Shipping Environments 2018, Maritime Business Review: Volum 3 s. 431-448 Panayides, Photis; Borch, Odd Jarl; Henk, Anastasiya

2016

Business process management in functional organizations: an empirical case study from the Norwegian offshore supply industry 2016, NOKOBIT: Norsk konferanse for organisasjoners bruk av informasjonsteknologi: Volum 24 Henk, Anastasiya; Fallmyr, Terje

Business process management and organizational environment – building a management control system for shipping companies 2016, International Proceedings of Economics Development and Research: Volum 86 s. 35-44 Henk, Anastasiya

2019

Management of Business Processes in Challenging Environments 2019, Henk, Anastasiya

Between the devil and the deep blue sea: managing business processes in turbulent environments 2019, Henk, Anastasiya

2017

Striking a balance: a situation-based organizational structure 2017, Henk, Anastasiya; Fallmyr, Terje

2016

Business Process Management Systems in Turbulent Environments: experience from the High North 2016, Henk, Anastasiya

Business process management and organizational environment 2016, Henk, Anastasiya

Business Process Management Systems for Maritime Value Networks –integrated process management support systems within the offshore service vessels industry of the High Nor 2016, Henk, Anastasiya; Borch, Odd Jarl; Fallmyr, Terje

Business process management and organizational environment – building a management control system for shipping companies 2016, Henk, Anastasiya