User account and password

Your user account gives you access to all necessary services as a student at Nord University.

  • NB! You have to accept our offer before you can activate your account.

    You will receive an email when the account is ready to be activated. Receiving this email may take a few days (up to 3 weeks during the busiest admission period) from the time you have accepted.

    Account activation is done in the Self Service Portal.
    Please note: If you do NOT have access to ID-porten, select “Forgot password” and select “Cannot use ID-porten”.

    The password you create during activation is used with your username to log in to all our services. NB! Passwords must contain a minimum 12 characters, uppercase and lowercase letters, and numbers.

    When your account is activated, you may log in.
    If you have any issues you can e-mail us at ithelpdesk@nord.no or call us at 75 51 74 00.

  • If you do not have a Norwegian ID-number, and thus have no access to ID-porten, you can use an alternative method for activating your account.

    In the Self Service Portal, select “Forgot password” and select “Cannot use ID-porten”.

    You will be asked for your registered private email address. The system will send you an email which you can use to set a password for your account, and by doing so, also activate the account.

  • If you started after February 7th 2024 you have a username that looks like this: abcde1234@student.nord.no
    Students before that date have a username that looks like this: 123456@student.nord.no

  • Two-factor authentication is required in order to access most services. To set this up, see "How can I set up two-factor authentication?".

    Did you get a new phone, or otherwise need a reset of your two-factor authentication? You can do this yourself at https://mfa.nord.no. This service uses ID-porten as authentication. If this is not available to you, contact IT helpdesk locally, or at 755 17400, and they can do this on your behalf.

    The service is only available from: Norway, Sweden, Finland, Denmark and Iceland.

  • Feide stands for Felles Elektronisk Identitet. Feide is the system chosen by the Ministry of Education and Research for safe identification in the education sector. With Feide you only need one sign-in to be able to use different services.

    When you activate your account in the Self Service Portal, you will get access to Feide automatically.

    How do I use Feide?

    When a service requires Feide login, you will be asked automatically to log in with Feide. Remember to choose Nord University as your affiliation.

  • Your account and accesses at Nord University will be closed after a grace period of 60 days.

  • You can create a new password in the Self Service Portal.

    Remember to write your new password on all your devices, such as phone or tablet.

  • Please check your spam or trash e-mail folder. If you are not registered with a personal e-mail address, you wil not receive an e-mail from Nord. Contact the IT Helpdesk by phone +47 75 51 74 00 or e-mail ithelpdesk@nord.no and provide your e-mail address.

  • Please contact IT Help via the form in Nord-hjelp (login required)